I have never had any issues with Caspero, and I always feel safe and secure when playing. The payouts were fast and fair, and the customer support was always available to help. What sets Caspero’s support apart is their commitment to building relationships with their customers, taking the time to understand their needs and preferences. […]

The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The player from Germany had […]

The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. Please note that some […]